Before requesting an appointment with one of our clinicians, it may be worth looking at our self-referrals page to check if a surgery appointment is needed for the service you require.
How to make an appointment
You can make an appointment in the following ways:
- Online by visiting the Consulting Room
- By requesting an appointment through Patient Access
- By calling the practice
Routine appointments with the doctors can generally be booked up to 6 weeks in advance. You can access a doctor at the surgery, through the triage system when a doctor will telephone you back, assess your problem and offer you an appropriate appointment or prescription. We also hold daily minor ailment clinics for very urgent problems.
We also have some early and late appointments during the week at 07:00 through to 07:45 and 18:30 through to 19:45.
Nurse and health care assistant appointments are usually pre-booked and in order to give the appropriate amount of time in the appropriate clinic the patient will be asked for some indication as to the nature of the appointment.
The phones are very busy for the first hour of the morning and again in the first hour of the afternoon so we do ask patients who are calling for results or non-urgent enquiries to call outside these times.
Cancelling an Appointment
If you are unable to keep an appointment please let us know as soon as possible – this may enable someone else to be seen.
Repeated failure to attend booked appointments is a significant waste of NHS resources and may lead to your registration being removed from our list.